Thank Your Customers With Something They Can Actually Use.
A customer appreciation event is a gift, and the keynote is the centerpiece. Chris Sund gives your clients a talk about their own growth, their teams and their goals, not a pitch for your product. As President and COO of Uniti Med and GQR Healthcare and COO of Nebula, he speaks to your customers as a fellow operator, and they leave grateful they came and glad they do business with you.
Client Events Chris Speaks At
When you host customers, every minute of the program reflects on your brand. The keynote has to feel like a thank-you, not homework.
Customer Appreciation Dinners
An evening for your best accounts, where a short, warm keynote is the highlight between dinner and networking.
Client Summits and Forums
A half-day or full-day event where customers come to learn. The keynote gives them something to bring back to their own teams.
Customer and User Conferences
Larger annual events with product sessions and breakouts. See the customer and user conference keynote page for more.
Partner and Dealer Events
Appreciation events for channel partners, distributors and referral sources who keep your business growing.
Why Your Customers Will Remember It
Customers sit through product updates all year. What they rarely get is a speaker who helps them with their own problems: growing revenue, keeping good people, and leading teams that are stretched thin. That is what Chris talks about, because it is what he does every day.
One story lands especially well with customer audiences. Long before healthcare, he was head of sales and marketing for a brewery that was on the shelf at every major store except the biggest retailer in the country. He kept calling the one buyer who could say yes. When the buyer finally answered, he said, “to me your product is paper clips.” Chris showed him what saying no was costing him, and the buyer came back with “best sellers, every store, and a display.” Business owners and sales leaders in your audience recognize that buyer, and they love the ending.
- A keynote that serves your customers, not your sales team
- Practical ideas on growth, people and leadership they can use Monday
- True stories from an operator who runs companies today
- A warm, upbeat tone that fits a thank-you event
- Goodwill that rubs off on the company that brought them
- A shared moment your account managers can follow up on
Planning the Program
Customer events vary from an intimate dinner to a full conference. Chris adapts the length and format to the event you are hosting.
After-Dinner Keynote
A 20 to 40 minute talk after the meal, before networking or entertainment.
Opening or Midday Keynote
A 45 to 60 minute keynote that anchors the day and gives the event its theme.
Breakout or Workshop
A working breakout, half-day or full-day session for customers who want hands-on time on sales, leadership or culture.
Planning Call
Chris learns who your customers are and what they care about so the talk speaks to their world.
Proof: Audiences That Asked Where You Found Him
Chris has delivered keynotes for company audiences such as the Definitive Healthcare sales kickoff and the BeatStars company meeting, and for industry audiences at association conferences across the country.
Chris was the consummate professional with an excellent stage presence. Not only did he work with our change in scheduling, topics, and even how many speakers were onstage at the same time — but he did it with grace and tact. Chris resonated with the audience to the point I had many attendees come up to me and ask where we got him. I would recommend Chris for any speaking needs as he’s versatile, flexible, and professional.
I always have takeaways to put into action after attending Chris’s sessions. Whether adapting to last-minute changes or tailoring content to diverse audiences, Chris consistently delivers with professionalism and humility. What sets Chris apart is his genuine passion for the healthcare industry — it’s clear he cares deeply about uplifting the entire profession.
I enjoyed meeting and working with Chris throughout DisruptHR Omaha 6.0. He was engaged, responsive, and invested throughout the planning process and created a presentation that resonated with our audience and challenged us all to look at employee retention from a different lens. Chris brought both expertise and authenticity to his presentation while making the most of DisruptHR’s fast-paced five-minute format. I’m so glad that we were able to connect and have him join us!
Programs for Customer Events
Pick the program that matches what your customers are working on. Each is customized to their industry.
You Are Capable of More
The broadest fit for a mixed customer audience: a thank-you event that leaves every guest believing they can do more.
You Are Capable of More Sales (LOCKS)
For customers who sell. The LOCKS framework and the brewery story, built for business owners and sales leaders.
You Are Capable of a Better Culture (SPARK)
For customer audiences of owners and HR leaders working to build a better workplace.
Winning the Talent Battle
For clients fighting to hire and keep good people.
Who Books a Customer Appreciation Speaker
Related pages: Customer & User Conference Keynote Speaker · Customer Service Keynote Speaker · Destination Event & Incentive Trip Speaker · Corporate Keynote Speaker · Sales Keynote Speaker
What Customer Event Planners Ask
What should a customer appreciation event speaker talk about?
Your customers, not your product. The best client event keynotes help guests with their own goals, such as growth, leadership and keeping good people. Chris builds the talk around what your customers care about so the event feels like a genuine thank-you.
Will Chris promote our company during the keynote?
No sales pitch. Chris can acknowledge your company as the host and connect the message to the relationship you have with your customers, but the content stays focused on helping the audience.
How long should a keynote be at a customer dinner?
Twenty to forty minutes after dinner works best. For a daytime client summit or customer conference, 45 to 60 minutes is typical.
Can Chris also speak at our user conference?
Yes. See the customer and user conference keynote page for larger annual events with product tracks and breakouts.
Can we give the book to our customers?
Yes. A signed copy of You Are Capable of More makes a thoughtful client gift. See bulk book orders for volume pricing.
You Are Capable of More
The bestselling book behind the keynote, and the 2026 Paris Book Festival winner in the How-To category. For a customer audience it is a gift with a message: you are capable of more, and we want to help you get there.
A signed copy handed to every guest on the way out keeps the event, and the host, in mind long after. Chris can sign copies after the program.
An Operator Your Customers Will Respect
Chris is President & COO of Uniti Med and GQR Healthcare and COO of Nebula. He helped grow Uniti Med 10x in revenue in two years, earning #3 on the Inc. Regionals list of the fastest-growing companies in the Midwest, and a Fortune Best Workplaces award. Your customers will hear from someone facing the same pressures they do.
He writes for Inc. and Forbes, is a Maxwell Leadership Certified coach, and is the bestselling author of You Are Capable of More. Audiences have seen him on WOWT, 10/11, WFLA’s Bloom, KXAN’s Studio 512, KCTV5, WOI and Dakota News Now.
Stages I Have Spoken On
Company and Industry Audiences Chris Has Spoken To
Company meetings, kickoffs and industry events with mixed business audiences.
Definitive Healthcare SKOBoston, MA · 800+ sellersBeatStars Company MeetingMay 2026emPower Breakfast LincolnOct 2026 · Handling ObjectionsPOWER ConferenceOmaha, NEMICA Fall Business MeetingsTake Back Your Time with AIGreater Omaha ChamberLeadership ExchangeAlso: User Conferences · All Sales Speaking · All Corporate Events · See all speaking engagements →
Bring Chris to Your Customer Event
Tell Chris about your event, your customers and what you want them to walk away with. You’ll get a fast, straight answer on fit and availability.
Check Availability & FeesResponse within one business day · Speaker kit, bio & headshots