More Talent Can Tear A Team Apart

Team Performance8 min read

More Talent Can Tear
A Team Apart.

Researchers tracked a decade of NBA seasons, two World Cup cycles, and ten years of Major League Baseball. Talent helped, right up until it did not.

Phil Jackson coached some of the most talented rosters ever assembled. Jordan and Pippen in Chicago. Shaq and Kobe in Los Angeles. Eleven championships between them.

And if you ask what made those teams work, the answer is almost never the talent.

The talent was obvious. Every opponent knew exactly what was coming. What was harder to see, and much harder to build, was that a group of enormous personalities had somehow been persuaded to believe in something bigger than their own numbers.

That is a coaching achievement, not a recruiting one. And there is now a decade of data explaining why it was the harder job.

What everybody assumes

Ask people whether more talent produces a better team and they will say yes, obviously, and they will describe a straight line. More stars, better results, and the line never turns downward.

Researchers actually tested that belief before testing reality, and that is exactly what people predicted.

Then they went and looked.

What the research shows

A team led by Roderick Swaab at INSEAD, with Adam Galinsky at Columbia, analysed ten years of NBA seasons, the same decade of Major League Baseball, and two World Cup qualifying cycles.

In football and basketball, performance improved as talent increased, up to a point. Past that point the benefit shrank and then reversed. Teams with the very highest concentrations of top talent performed worse than teams with less.

In baseball, no such effect. More talent kept helping all the way up.

The difference was interdependence. Basketball and football require constant coordination. Baseball is largely a sequence of individual contests. Where players had to work together, more stars made things worse, and the basketball data showed the mechanism directly: intrateam coordination broke down.

Published in Psychological Science, 2014.

The researchers put it in one line I have never been able to improve on. When teams need to come together, more talent can tear them apart.

When teams need
to come together,
more talent can tear them apart.

Why it happens

The mechanism is status.

When you put a lot of people in a room who are each accustomed to being the best one there, a question forms that nobody says out loud. Where do I rank here?

And working that out takes attention. Attention that was supposed to be going into the pass, the rotation, the handoff. Players start competing for standing within the team instead of cooperating against the opponent, and the coordination that makes a team more than five individuals quietly degrades.

The researchers reached for an unexpected comparison, and it stuck with me. In agricultural studies, a coop of the highest-performing chickens, put together, produces fewer eggs and higher mortality than an ordinary group. They spend their energy establishing dominance over each other.

Assemble only alphas and you do not get the sum of the alphas. You get a pecking order.

The question is not how much talent

This is where it gets useful, because the finding is not that talent is bad. Baseball proves that.

The real question for any leader is: how interdependent is the work?

If your people genuinely operate alone, if success is a series of individual contests with a shared logo on the shirt, then stack talent as high as you can afford. That is a sales floor with individual quotas. That is a group of specialists with separate caseloads.

But if the work only functions when people hand off cleanly to each other, then talent past a certain point starts costing you more in coordination than it returns in ability. That is a nursing unit. That is a surgical team. That is a leadership team trying to agree on a strategy. That is most teams.

Most leaders never ask the question. They recruit as though every team were a baseball team, because more talent always sounds like the safe answer.

What the good coaches actually do

Which brings me back to Jackson, and to every coach who has managed to make a superteam function rather than combust.

They are not squeezing more ability out of anyone. Jordan did not need coaching on how to score. What they are doing is removing the status question from the room, so the attention that was going into rank goes back into the game.

That happens through role clarity, mostly. When everyone knows exactly what they are responsible for and how it is measured, there is much less to negotiate. Ambiguity is what invites the jostling.

It also happens through what gets celebrated. If the only thing publicly valued is individual output, you have guaranteed a status contest. If the assist counts, if the cover counts, if the person who made somebody else effective gets named, the calculation changes.

Talent without trust can still fall apart. Talented people who trust each other are the strongest thing in any organisation, and the gap between those two states is entirely a leadership problem.

Assemble only alphas
and you do not get
the sum of the alphas.
You get a pecking order.

Four things that help

Whether your team wears jerseys or badges

  1. Work out how interdependent you actually are. Does success require clean handoffs, or is it a set of parallel individual efforts? The answer changes how you should hire, and almost nobody asks it before recruiting.
  2. Formalise roles before adding another star. The researchers’ own recommendation for interdependent teams was clearer roles, ranks and responsibilities. Ambiguity is where the status contest happens.
  3. Recognise the coordination, not just the output. If the assist is invisible, everybody optimises for points. You choose which game your team plays by choosing what you name out loud.
  4. Watch coordination as a metric. In the basketball data, coordination was what broke first. Missed handoffs, duplicated work, and decisions relitigated in private are the early signs, well before results move.

The lesson from the roster

Every season a team assembles what looks on paper like the best group in the league, and every few seasons one of them underperforms badly enough that everyone spends the winter asking what went wrong.

Usually the answer is not effort and it is not ability. It is that a group of people who were each used to being the centre of it never worked out how to be a team, and nobody made them.

Meanwhile a less talented group somewhere else is beating them, because they know exactly who does what and they trust each other to do it.

Talent gets you into the game. What you do with it decides the season.

Your Takeaway

Across a decade of NBA, MLB and World Cup data, talent improved performance only up to a point in basketball and football, then made it worse. In baseball the effect never appeared. The difference was interdependence, and the mechanism was coordination breaking down as players competed for status. Before you add another star, work out whether your work requires people to hand off to each other, and if it does, fix roles and recognition before you fix the roster.

Bring This to Your Team

Boardroom or
locker room.

Chris works with teams on standards, trust, and peer accountability, in organizations and with athletic programs. Sessions leave behind a written team standard the group authored themselves, so the message survives past the talk.

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Chris Sund, keynote speaker and author of You Are Capable of More

Chris Sund
Keynote speaker, Maxwell Leadership Certified Coach, and President and COO of Uniti Med and GQR Healthcare and COO of Nebula. Author of You Are Capable of More.

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