For Event Planners

How To Promote An Event So People Register.

Most events are not under-attended because the program is weak. They are under-attended because the promotion started too late, said the wrong thing, and relied entirely on email.

Event Planning8 min readBy Chris Sund

A committee spends six months building a genuinely good program, sends three emails in the last three weeks, and gets sixty people when the room holds two hundred. Then the conversation afterward is about whether the topic was right. Usually the topic was fine. What was missing was a reason to act on a specific Tuesday, delivered by somebody the person knows.

Promote the outcome, not the event

Look at most event promotion and it describes logistics: the date, the venue, the price, the speaker’s name and title, maybe a bio. All necessary, none of it a reason to come.

People do not register for events. They register because they believe something specific will be different afterward, or because somebody they respect asked them to be there. Everything else is confirming details for a decision that has already been made.

So the first line of your promotion should answer the only question the reader actually has: what will I be able to do on Monday that I cannot do now?

Your date, venue, and price are not the pitch. They are the fine print on a decision somebody has already made for other reasons.

The eight week runway

Three emails in three weeks is the most common promotion plan and the least effective. Attendance is built over about eight weeks, in layers.

Week 8

Announce with the outcome

Save the date, one sentence on what attendees will leave with, and registration open. Opening registration late is a self-inflicted wound. Some people will book eight weeks out and they are your most reliable attendees.

Week 6

Give your board something to send

Write the message for them. Three sentences they can paste into an email or a text, plus a graphic. Board members and committee members are your highest-converting channel and they will not write it themselves. Ever.

Week 4

Lead with the speaker’s own material

A short clip does more than any description you can write. Send video rather than a bio, because people evaluate a speaker in about twenty seconds of footage and will not do it from a paragraph. Every speaker worth booking has a media hub and a kit for exactly this.

Week 3

Make the bring-somebody ask

Ask registered attendees to bring one person. This is the single highest-return message in the whole sequence and almost nobody sends it. People who are already coming are the easiest audience you will ever have, and they know exactly who else should be there.

Week 2

Activate the sponsors

Your sponsors have email lists, social accounts, and lobbies. Give them the graphics and ask them to promote. They have every reason to want a full room, and most planners never think to ask.

Week 1

Personal asks to the gaps

Look at who has not registered and have a specific person reach out individually. Not a reminder blast. A real message from somebody they know. This is unglamorous, it takes an afternoon, and it consistently moves more registrations than everything above it.

Day before

Logistics only

Parking, timing, what to bring, what the room will be like. This is not a persuasion email. It is a friction-removal email, and it reduces no-shows more than most people expect.

What actually converts

  • A person, not an organization. An email from a named human outperforms one from an events address every time. For member organizations, a text from a board member outperforms everything.
  • Video over description. Twenty seconds of somebody speaking tells a prospective attendee more than four paragraphs. If you have clips available, they belong in the promotion, not buried on a registration page.
  • A specific, usable promise. “Leadership and culture” is a category. “What to say to somebody on your team who is not meeting the standard” is a reason to show up.
  • Naming who it is for. Say plainly who should attend. People are surprisingly bad at deciding whether an event is meant for them, and they resolve that uncertainty by not coming.
  • A reason it is happening now. Tie it to something real in your industry or community this year. Events with no stated timeliness feel skippable, because they are.

Four things that quietly suppress registration

  • A vague title. If the session title could belong to any event in any year, it is not doing any work. Specific beats clever, every time.
  • Waiting on final details to start. Committees delay announcing because the agenda is not finalized. Announce the date and the outcome first. The agenda can follow.
  • One channel. Email alone reaches the fraction of your list that opens email. Add text, social, the sponsors, a mention at another meeting, and personal calls.
  • No deadline that means anything. Early bird pricing works because it creates a real reason to decide today. A registration deadline nobody enforces does not.

The most effective promotion any organization has is fifteen board members each texting five people. It costs nothing, takes ten minutes each, and it does not happen unless somebody writes the text for them.

Use what the speaker already has

Anybody you book should be actively helping you fill the room, and most planners never ask.

Available from a professional speaker, usually within a day: headshots, a written bio at multiple lengths, session descriptions you can paste directly into a program, video clips, and social graphics. Many will also record a short custom promo video for your audience, post about the event to their own following, and give you quotes you can build a campaign around.

Ask for all of it at contract, not the week before. See for event planners for what that package looks like.

Measure what you can repeat

Ask one question at registration: how did you hear about this? Four or five options, one click.

Within two events you will know whether your registrations come from email, from board members, from sponsors, or from word of mouth, and you can stop spending effort on the channels that produce nothing. Most organizations run the same promotion plan for a decade without ever finding out which part of it works.

Related: the conference planning timeline and the 30 days after the keynote.

Who this is for

Anybody who has to fill a room they are personally accountable for.

Chambers of Commerce

Membership luncheons and annual meetings, where board texts outperform every other channel.

State Associations

Annual conventions competing with every other date on a member’s calendar.

Young Professionals

YP events, where the bring-somebody ask does most of the work.

Schools & Parent Nights

The hardest room in the country to fill, and the one where personal asks matter most.

Nonprofits

Galas and donor events where attendance is the fundraising strategy.

Service Clubs

Weekly programs and community events built almost entirely on member networks.

Healthcare

Staff education and conferences competing with clinical schedules.

Agriculture

Winter meeting season, where every group is chasing the same six weeks.

Virtual Events

Where registration is easy and attendance is the actual problem.

Questions

Questions organizers ask about filling a room.

How far in advance should promotion start?
Eight weeks for most events, and the early weeks matter more than the final push. Registration is built by repeated exposure rather than one announcement, and organizations that start three weeks out are relying on a scramble that produces a predictable shortfall.
Why does email alone stop working?
Because a broadcast asks nobody in particular. The people most likely to attend are the ones a specific person invited directly, and no newsletter replicates that. Email keeps the event visible; individual asks are what actually fill seats.
What is the single most effective promotion move?
Give every board member three sentences to send to five people each. It takes them ten minutes, it is a personal ask rather than a broadcast, and for most organizations it produces more registrations than the entire email program.
Should we promote the agenda or the speaker?
Neither, exactly. Promote what somebody will be able to do afterward. A grid of session titles is a schedule, and a speaker bio is a résumé. People register for an outcome they can picture themselves getting.
What should the last two weeks look like?
Personal follow-up to people who opened but did not register, a reminder of the deadline if you have one, and a specific ask to registered attendees to bring somebody. That last one is the cheapest registration source available and almost nobody uses it deliberately.
Does a video clip actually help?
More than a headshot and a bio, because it answers the question people are actually asking, which is whether this will be worth the time. A short clip of the speaker is forwardable in a way that a paragraph is not. See the media hub.
People do not register for events. They register because somebody they know asked them to be there.
Chris Sund holding a copy of You Are Capable of More
A Registration Driver

Every attendee goes home with a copy.

This is a genuine promotional asset, not only a nice gesture. A bestselling book included with registration is a concrete, valuable thing you can name in the promotion, and it measurably helps conversion.

Volume pricing at any quantity, signed and pre-signed copies available, and sponsors frequently underwrite the copies entirely.

Chris Sund

Chris Sund

President and COO of Uniti Med, GQR Healthcare, and Nebula, and bestselling author of You Are Capable of More. He provides promotional assets at contract and actively helps organizations fill the room. A Maxwell Leadership Certified speaker, trainer, and coach, based in Fremont, Nebraska.

Assets For Your Campaign

Everything you need to promote it.

Available at contract rather than the week before, and free to use however your committee needs.

Video

Media Hub

Television segments and clips that convert better than any description.

Kit

Speaker Kit

Bios, photos, and session descriptions ready to paste.

Planners

For Event Planners

Logistics and AV requirements in one place.

Proof

Testimonials

Quotes from planners you can use in your promotion.

Chris Sund speaking to an audience at a conference

Let’s Talk

Fill the room, then fill the hour.

Send your date, who you are trying to reach, and what you want them to leave with. You will get availability and a plan back within one business day.

Or reach out directly: info@chrissund.com  ·  402-212-5771

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