How to Lead a New Team

Taking over a new team is a fresh start for you and an uncertain moment for them. The first weeks decide whether they see you as someone to follow or someone to wait out.

The Short Answer

To lead a new team, meet each person one-on-one before making changes, ask what is working and what is not, learn the team’s history, share how you like to work and what you value, set a few clear priorities, deliver an early win the team cares about and keep your commitments from day one.

Managers shape the experience. Gallup found managers account for at least 70% of the variance in team engagement. A new leader can raise or lower a team quickly.

Listen first. Change second.

New Team

Seven steps to lead a new team

  1. Meet everyone one-on-one. In the first two weeks.
  2. Ask what works. And what does not.
  3. Learn the history. What happened before you.
  4. Share how you work. Values and expectations.
  5. Set a few priorities. Not twenty.
  6. Deliver an early win. One they care about.
  7. Keep every commitment. Trust starts now.

Start with one-on-ones

Ask each person what they enjoy, what frustrates them, what they would change and how they like to be led. You learn more in those conversations than in any report.

Respect the history

The team may have loved or struggled with their last leader. Understanding that tells you what they need from you.

Fix something they care about

An early win the team asked for, a broken process, a missing tool, a scheduling problem, builds credibility fast.

Keep your word

Small promises kept in the first weeks earn the trust you will need later. See New Manager First 90 Days and How to Lead Former Peers.

Building strong teams is the focus of Your Team Is Capable of More.

Your Takeaway

Lead a new team by meeting everyone one-on-one, asking what works, learning the history, sharing how you work, setting a few priorities, delivering an early win they care about and keeping every commitment.

Questions

Frequently asked questions

How do you lead a new team?
Meet each person one-on-one, learn what is working, understand the history, share your expectations, set a few priorities and deliver an early win.
What should a new leader do first?
Listen. Meet the team individually before making changes.
How long before a new leader should make changes?
Small fixes can come early, but bigger changes usually work better after listening for several weeks.
How do you earn trust with a new team?
By listening, keeping commitments and fixing something the team cares about.
Chris Sund seated with his book You Are Capable of More

The Book

You Are Capable of More

A No-Excuses Guide to Becoming Your Best Self. The bestselling book behind Chris’s keynotes and the 2026 Paris Book Festival winner in the How-To category. Many teams hand a copy to every seller at their kickoff.

Bring This to Your Team

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Chris Sund speaks on this in Your Team Is Capable of More, for conferences, leadership teams and company meetings.

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Chris Sund, keynote speaker and author of You Are Capable of More

Chris Sund
President and COO of Uniti Med, GQR Healthcare and Nebula. Bestselling author of You Are Capable of More, winner of the How-To category at the 2026 Paris Book Festival, and a contributor to Inc. and Forbes.

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